Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the Advisio cross-platform advertising measurement and media-planning platform (the "Service"), operated by Advisio ("we", "us"). By accessing the Service you agree to these Terms.

1. The Service

Advisio reconciles advertising reach and frequency across the ad platforms you connect, produces media plans, and generates campaign structures for your review. The Service is provided to business users for their own advertising operations.

2. Accounts & access

Access is provisioned by us. You are responsible for keeping your credentials confidential and for all activity under your account. You must have authority to connect any advertising account you link to the Service.

3. Your data & connected accounts

You retain all rights to the advertising data you connect. We act as a data processor on your instructions and process that data solely to provide the Service. We do not sell your data and do not build cross-customer profiles. Our handling of personal data is described in our Privacy Policy.

4. Acceptable use

You agree not to misuse the Service, including: attempting to access other customers' data, reverse-engineering the platform, circumventing security or rate limits, or using the Service to violate the terms of any connected ad platform or applicable law.

5. Third-party platforms

The Service integrates with third-party advertising platforms (e.g. Google, Meta, Amazon) via their APIs. Your use of those platforms remains subject to their own terms, and we are not responsible for their availability, data, or changes to their APIs.

6. Campaign actions

Campaign structures and exports produced by the Service are provided for your review and are created in a paused state. You are solely responsible for reviewing, launching and funding any campaign in the respective ad platform. We do not spend your advertising budget on your behalf.

7. Measurement estimates

Deduplicated reach, frequency and overlap figures are statistical estimates derived from the data available and documented assumptions. They are decision-support outputs, not guarantees of exact audience counts.

8. Availability

We aim for high availability but the Service is provided "as is" without warranties. We may modify, suspend or discontinue features with reasonable notice.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for advertising spend, lost profits or business decisions made using the Service.

10. Changes

We may update these Terms. Material changes will be communicated, and continued use after changes take effect constitutes acceptance.

11. Governing law

These Terms are governed by the laws of India, with exclusive jurisdiction of the courts of Mumbai, Maharashtra.

12. Contact

Questions about these Terms: legal@starvoxlabs.io.